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Shipping Terms
**We have warehouses in Brisbane (Australia), Vienna (Austria), Boston (USA), Valencia (Spain), Warsaw (Poland), Hong Kong and Singapore it will depend on the product you are purchasing which warehouse it will come from.**
- You will receive an email the day we dispatch - ensure you enter your email address correctly so you can keep an eye out for your shipment
-We will also send you an email at each stage of the journey of your item with tracking
-Tracking is available on the majority of our products and clicking the link in the email sent to you will show you where the item is
- Check that your PayPal account has the CORRECT address - we have to pay to have the parcel returned to us when you have supplied the incorrect information and that is not good for anyone.
- Check that you supply the CORRECT address - we have to pay to have the parcel returned to us when you have supplied the incorrect information and then you will have to wait longer and pay to ship again.
- Generally, we dispatch within 1 business day of order, Tracking numbers will appear normally within 3-5 days of purchase
-Should your parcel be left unclaimed and returned to us, we will notify you of this and we will re-ship to you but at your cost. This is because we have to pay to have your parcel returned to us but we will half the shipping price with you.